IT SUPPORT FOR HOMES AND SMALL BUSINESSES

IN GAUTENG

We have the solutions to ANY IT problem you may have!

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Leaders in home and SMME business IT Support

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    IT Support / Problem SolvingAdvice / ConsultancyQuotation / EnquiryGeneral

    We respect our clients and will not share your information with anyone.

    Welcome to Opigystix – We empower small businesses with cutting-edge, effective and comprehensive IT solutions.

    Opigystix (Pty) Ltd provides IT support for home users and small and medium businesses in Gauteng. Our founder, Grant Cronje, brings more than 30 years of computer support experience. We specialise in practical IT support, computer hardware, cloud services, business email, networks, backups and security. We are a dedicated and passionate group of IT professionals who offer tried and tested, effective and powerful IT solutions to organisations that aspire to achieve their business ambitions on the foundation of a powerful IT infrastructure.

    Our service is comprehensive. We offer everything under the umbrella of IT support, IT consulting, software sales and hardware solutions.

    Professional IT Solutions - We empower, enable and expand small businesses.

    IT supportProblem (small business owners) – In a world where technology and digital innovation are expanding at an exponential rate and where IT becomes more and more complex, integrated, and expansive, is managing your IT yourself really a smart option?

    In the modern era, IT is a major cornerstone of the successful and effective operation of a competitive business and many business owners are not aware of what poor IT could be costing their business until it’s too late.

    We don’t know what they don’t know, and in a world of high competition, small nuances can make all the difference in ensuring that your IT ultimately grows your business or encumbers it.

    2 out of 5 small businesses fail in the first 5 years due to the harsh realities of running such an operation. As a business owner, can you truly afford to spend precious time on IT?

    IT is Vast and Complicated - Your Time is Money

    Solution – Our Service is Simple – We solve your IT problems and enhance your IT infrastructure so that you can spend  the necessary time growing your business…

    Time is money – Our central focus is to take the complicated out of IT and provide easy-to-understand, comprehensive and effective solutions that empower you and your business.

    Reliable IT services - We turn your headaches into smiles.

    Confidence – In an industry fraught with inconsistency, we aim to please with our professional service and reliability.

    We are truly passionate about IT. Allow us the opportunity to prove our service to you and you will not be disappointed.

    Our Services

    We believe that IT is there to support you and your business needs. It is to be used to streamline workflows and maximise productivity.

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    New Hardware

    We offer brand-new, out-of-the-box hardware. You can be assured your purchase has longevity and a good lifespan. Buying new can put your mind at ease knowing that everything will work smoothly. The equipment is quick to set up, easy to use and comes with a guarantee.

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    Refurbished Hardware

    A cost-effective solution for any and all hardware purchases. We service and run all equipment through a quality check that suits our standards, leaving no stone unturned. A viable option for anyone looking to buy in bulk or to save a bit of money.

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    SLA

    A happy client is a returning client. For that reason, we offer comprehensive agreements for either one or multiple services. This assures any and all jobs run flawlessly and hassle-free. This gives you the quality service you deserve. For us, your satisfaction is the top priority.

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    Backups

    In a world where all information is hosted online, safety and security should be the main priority. We offer full and partial backups, hosted on reliable servers, available whenever you need them. Make sure your data is nestled in a safe place, easy to find whenever you need it.

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    Set Up Wireless Network

    Trustworthy and easy to use once set up. Home or office networks that make connectivity easy between all linked devices. Turning what could’ve been a considerable hassle into a slight breeze. Making sure you are properly linked up and ready to share any and all data.

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    Intranet

    Secure communication is paramount in this corporate jungle between all parties. Making sure what happens in your company stays in your company. A safe and secure intranet ensures that information doesn't end up where it shouldn't.

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    Laptop Setup

    A custom setup to suit your needs. The latest operating system with Microsoft, Office, and Apple OS as optional extras. With specifications that will get you started with ease. We'll get you sorted quickly and without hassle.

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    Desktop Setup

    We specialise in setting desktops up properly. We understand that each person has specific requirements and customise accordingly. The latest Microsoft or Office products are optional for a custom-built desktop PC or Mac.

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    PC Setup

    We specialise in full PC builds. We build custom desktop PCs to suit your needs. Either simple builds for basic tasks or power computers that process high frame rates. We are geared to help you get the most out of your build.

    IT Support

    Full comprehensive service with you in mind. We are geared to help you set up your office exactly the way you want it. On-call and professional service. We are passionate about delivering good service and great quality, assistance when you need it.

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    Google Apps

    Robust and reliable backups. As easy to restore as it is to use. We supply full backups of all Google Apps. Contacts, Gmail, Drive and much more. A considerable amount of information is stored on Google-based services.

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    Office 365

    All Office 365 Cloud services ensure your emails and all other internal information are hosted online securely. Backup and disaster recovery, on-the-go access to all data as you need it - no matter where you are in the world.

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    Drive Setup

    All your files and information at your fingertips. We help set up your Google Drive correctly. Making sure you get the most out of the service, and easy access to all your stored Google data.

    Antivirus Remote Installation

    Security from a distance. We install Antivirus software on any or all of your machines from our offices. Quick, easy and extremely effective firewalls.

    Infected Computers

    Ensuring none of your other computers become infected. We'll eliminate all threats on your current computers. We'll do our best to save as much of your valuable data as possible.

    Cloud-Based Backups

    All your valuable information safely housed and right here when you need it. We have a considerable amount of storage allocated to our clients for your peace of mind.

    Auto Backups

    Automated backups that run as often as you require. Even more security when it comes to having all up-to-date information available at all times.

    Dropbox Backups

    Safe and secure as well as easy-to-use Dropbox backups. Accessible from anywhere in the world with multiple devices.

    Data Sync

    Cross-platform data sync. Make sure all your information that runs across all your devices is safely housed and fully synchronised across all your devices.

    Antivirus & Device Security

    All devices are susceptible to threats. Viruses aren't limited to computers but attack information across all platforms. Security for each and every data storage device you might need.

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    Troubleshooting

    A good amount of testing and tweaking to see exactly what the problem is and the best solution to fix it. We'll troubleshoot your issue and supply you with precise feedback. Knowing the problem can ease your mind. Allowing you to plan accordingly.

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    Internet

    Online help right when you need it. We can assist you via the net if that is a viable option. Always linked up and geared to help. IT support across the globe whenever you require it. Setting up a great infrastructure and secure connection.

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    Log On

     A secure and ready-to-use client service. Log on to submit tickets, give us feedback and supply us with more information that'll ensure we deliver precise service with you in mind. Be sure all conversations are in a secure place and all previous queries are only seen by those for whom they were intended.

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    TeamViewer

    Put us in control of your PC or Mac. Allow us to fix your issues from any location, mirroring your desktop. We know our way around a computer interface and can assist you much more quickly and effectively using TeamViewer. Allowing us full control to troubleshoot any and all issues.

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    Windows Access

    Full database management and visual database editing. Fully set up for personal use, Microsoft Access handles your and your company's most vital information, securely stored and visually easy to use. We'll set it all up with you in mind.

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    Insurance claims

    We'll help you with any and all insurance claims on any of your equipment, out and about or in the office. If you or your company suffered any loss or theft for reasons beyond your control, we are here to help you to the best of our abilities and ensure you are covered.

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    Insurance Assessment

    They say prevention is better than cure. A full assessment of all your equipment, to ensure everything that keeps you and your company running is covered. Threat assessment and quality checks that can easily be submitted to your insurance company.

    Antivirus Remote Installation

    Security from a distance. We install Antivirus software on any or all of your machines from our offices. Quick, easy and extremely effective firewalls.

    Infected Computers

    Ensuring none of your other computers become infected. We'll eliminate all threats on your current computers. We try our best to save as much of your valuable data as possible.

    Cloud-Based Backups

    All your valuable information safely housed and right here when you need it. We have a considerable amount of storage allocated to our clients for your peace of mind.

    Auto Backups

    Automated backups that run as often as you require. Even more security when it comes to having all up-to-date information available at all times.

    Dropbox Backups

    Safe and secure, as well as easy to use Dropbox backups. Accessible from anywhere in the world with multiple devices.

    Data Sync

    Cross-platform data sync. Make sure all your information that runs across all your devices is safely housed and fully synchronised across all your devices.

    Antivirus & Device Security

    All devices are susceptible to threats. Viruses aren't limited to computers but attack information across all platforms. Security for each and every data storage device you might need it on.

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    Power Surge Protection and blown equipment

    Nature is unpredictable and so is the weather. We offer surge protection equipment that takes the brunt of any mishap. Lightning or blown hardware that could leave you paying thousands for something that could cost you only a small amount to prevent.

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    Power Outage

    Better safe than sorry. Computer hardware is generally not geared to handle the sudden change in electricity output. This can have an effect almost immediately or cause wear and shorten lifespan massively. We offer equipment that assures maximum longevity.

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    Loadshedding, Brown Out, Black Out

    Unfortunately, we live in a country where constant electricity is not necessarily a guarantee. With loadshedding almost always in the picture, it's good to plan for these occasions and make sure your hardware isn't a victim of erratic electricity outages.

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    Uninterruptible Power Supply

    When you can't afford any downtime on your hardware. We offer uninterruptible power supplies that have an emergency reserve for any time you could spend without electricity. Assuring your hardware runs without hassle or interruption. Still usable no matter what the circumstances.

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    Data Recovery

    In the case of mass data loss for any reason, we are geared to help. Deep partition scans and recovery from otherwise unusable drives. We try our best to get all your valuable data back to you with little to no loss whatsoever.

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    Moving Data

    In the case of corrupt or completely unusable drives, we'll move all your data to a brand-new, source-ready, usable drive from the get-go. Giving you as much of your information back as possible and ensuring it gets stored on new and usable equipment.

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    Blog

    A blog for all your self-help needs, giving you up-to-date tips and tricks that help you better understand what goes into the services we offer. Frequently asked questions and online support will ensure all your IT needs are met as swiftly as possible.

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    Immediate support no matter the occasion or our whereabouts. We are constantly connected, and able to assist with any and all IT queries via e-mail. To the best of our abilities, we are here to help you wherever we can.

    Power supply/battery testing & Charging

    Faulty or broken batteries are a regular hassle. We will test your battery and see if it is still usable in any way. If so, we will do our best to fix the issue. We'll also charge your battery in any event and return it to you full and usable.

    Our Values

    Our goal is to get it done right to maintain the integrity of the work completed and achieve customer satisfaction. Professionalism, experience and competency in our work give us the confidence to promise and guarantee our work.

    We Are Effective

    In an industry fraught with inconsistency, the cornerstone of our business is to prove our service through reliability and professionalism.

    Peace Of Mind

    There's nothing worse than being unsure of your IT service. We do everything in our power to alleviate your worries and allow you to focus on what's important to you. We understand the pressures of running a driven business and we do everything in our power to bring you quality service in the shortest amount of time.

    We Love A Challenge

    Heard of the best IT guy in the world ever? Let us introduce you - our founder Grant will take on your challenge!

    Exceptional Service

    With us, you are given the assurance that 24 hours a day, 7 days a week, a team of experts is working tirelessly to provide you with the fastest and most stable connection possible.

    Expertise

    You are not aware of that which you don’t know.

    Ahead Of The Curve

    We are passionate about keeping ahead of the times. We are experts in the latest hardware and software. We keep learning so you don't have to.

    Reliability

    Reliability is the cornerstone of our business. It is all about reliability and we take it very seriously - We work with the best.

    Have you considered?

    • Want to remotely access your network?
    • Need access to your office computers from anywhere?
    • Worried you will lose your data?
    • Are you protected against viruses and spam?
    • Slow Internet Connection?
    • Need a PC, laptop or Mac technician?
    • Need to host email or a website?
    • Need remote or onsite User or Server Support?
    • Need an affordable IT Support Contract?
    • Need more information about cloud computing?
    • What is Office 365, SharePoint and Google for Work?
    • Are you sure all your Software is properly licensed?
    • Need a Laptop keyboard or screen replaced or repaired?
    • Staff spending too much time on social media?
    • Are your children safe on the internet?
    • Email disappearing?

    Frequently asked questions about IT support

    Who does Opigystix provide IT support for?

    Opigystix supports home users and small and medium businesses, with help for computers, software, networks and day-to-day IT problems.

    Which IT services can you help with?

    We provide IT support and consulting, computer setup, new and refurbished hardware, wireless networks, cloud and email support, backups, security and data recovery.

    Can you help remotely or on site?

    We offer remote and on-site IT support. Contact us with your location and a description of the problem so we can arrange a suitable support option.

    Can you help with Microsoft 365 and Google Workspace?

    Yes. We help with cloud services and business email, including Microsoft 365 and Google Workspace setup and support.

    Do you offer ongoing IT support agreements?

    Yes. Service level agreements can cover one or multiple IT services. Contact us to discuss the support your home or business needs.

    How do I request support or a quotation?

    Call 083 600 9886, email info@ostix.co.za or use our contact form. Tell us what you need help with so we can discuss the scope and provide a quotation.

    Contact Opigystix for support or a quotation.

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